Free US Shipping on all orders over $75

Frequently Asked Questions

About the Shop

Yes! We welcome you to stop by our Studio in Durham, NC to pick up your online orders. Simply select "Local Pick Up" at checkout to make arrangements. You will receive an email once your order is ready to be picked up and you can stop by on Tuesdays, Thursdays or Fridays between 11am-3pm to pick up your order.

Currently, I do not offer Wholesale accounts, but I do offer quantity
discounts. If you are interested in purchasing large quantities of a
particular item, please contact me for special pricing.  

We are currently offering classes online via Zoom and hope to add in person classes in Spring/Summer 2022. We release our class schedule quarterly (typically in January, April, June and September).

About My Order

Quick shipping is what we are known for! Generally, we pack and ship
most orders within 24 hours. Orders placed after 11:00 am EST on Friday
or over the weekend, will ship on the next business day.

Please get in touch with us with any questions you may have about Orders, Order Modifications, Shipping, Returns, & Cancellations. You can find all of our contact details on our Contact Uspage.

You may return unopened, unused items for a full refund within 30 days of the purchase date. Please check out our full Return Policy for more information.

About makersPERKS Loyalty Rewards

makersPERKS is the Snuggly Monkey Loyalty Rewards program. You are automatically enrolled in the program as soon as you create a shop account. You earn 3 points for every $1 you spend and you can start redeeming points for discounts and free gifts as soon as you sign up!

Open your makersPERKS control panel by clicking on the button, and
select "All Rewards" to view the current list of available rewards. Pick
the reward you would like and click the "Redeem" button. You will then
see a coupon code for your reward. (You will also receive an email with
your redemption code in case you want to save your reward for a future
purchase).  

Watch our walk through video here.

You can trade your points for free supplies. In order to redeem your
free items, clicm on the "View" button next to the item you would like
in your makersPERKS rewards panel. Copy the coupon code that appears and
click on the "Add Product to Cart" button. Your coupon should
automatically appear in your cart at checkout (but if it didn't paste
the code you copied from the control panel). 

Some Random Knowledge...

When I was pregnant, we decided not to find out whether we were having a boy or a girl. So, every time someone would ask what we were having, our standard answer became "a monkey". Well that led to a monkey themed baby shower and a whole heck of a lot of monkey stuff around our house.

When it came time to pick a name for my company, it was inevitable that "monkey" would be in there somewhere. Snuggly Monkey originally began as a handmade ring sling company. Ring slings are perfect for snuggling ... so Snuggly Monkey seemed like a perfect fit. Over the years the business has changed and evolved, but the name stuck. 

Born pink, blind, and helpless, giant pandas typically weigh about 100 grams at birth -- the equivalent of a stick of butter. 

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