Frequently Asked Questions

About the Shop

While I do love meeting customers and chatting in person, the downside to running a home-based business is that I do not have a store front for folks to stop by and visit. I do occasionally do pop-up shops around town, so please visit the Events page for information on upcoming opportunities to shop in person.

Currently, I do not offer Wholesale accounts, but I do offer quantity discounts. If you are interested in purchasing large quantities of a particular item, please contact me for special pricing.  

While I cannot do custom woodwork, I am always happy to customize a kit or a set for you. For example, if you are interested in a 5 person peg doll family but instead of the standard one sold in the shop you would like one with 2 mom dolls and 3 daughter dolls that is no problem. Please feel free to contact me with your requests.

I am Claudia, the owner of Snuggly Monkey. My email address is hello@snugglymonkey.com. Drop me a line - I'd love to hear from you!

makersPERKS Rewards Program

Your membership in each tier is determined by how many points you accrue during a single calendar year. Earn points by making purchases, writing reviews, referring friends & more in order to unlock the higher rewards tiers. The Tier Status you achieve during the current calendar year determines your tier for the following year. For example if you accrue enough points in 2019 to enter the Maker's Circle in November, you will be a Maker's Circle member for all of 2020. The points you accrue in 2020 will determine your tier status for 2021 and so on.  

No, redeeming points does not impact your tier status. We keep track of how many points you accrue throughout the calendar year to determine your tier status. So, feel free to redeem your rewards whenever you'd like!

Open your makersPERKS control panel by clicking on the button, and select "All Rewards" to view the current list of available rewards. Pick the reward you would like and click the "Redeem" button. You will then see a coupon code for your reward. (You will also receive an email with your redemption code in case you want to save your reward for a future purchase).  

You can trade your points for free supplies. In order to redeem your free items, clicm on the "View" button next to the item you would like in your makersPERKS rewards panel. Copy the coupon code that appears and click on the "Add Product to Cart" button. Your coupon should automatically appear in your cart at checkout (but if it didn't paste the code you copied from the control panel). 

Random Facts

When I was pregnant, we decided not to find out whether we were having a boy or a girl. So, every time someone would ask what we were having, our standard answer became "a monkey". Well that led to a monkey themed baby shower and a whole heck of a lot of monkey stuff around our house. When it came time to pick a name for my company, it was inevitable that "monkey" would be in there somewhere. Snuggly Monkey originally began as a handmade ring sling company. Ring slings are perfect for snuggling ... so Snuggly Monkey seemed like a perfect fit. Over the years the business has changed and evolved, but the name stuck. 

Their weight can range between 110lb to 330lbs at birth :)